Information We Collect
Carhartt may collect the following categories of information from you as you interact with our website or become a member of our Carhartt Crew program:

• Name
• Contact Information (Email, Address, Phone Number)
• Demographic Information (Gender, Birthday, Racial Identity, type of employment, etc.)
• Other information about you as a consumer (such as interests, purchasing activities or preferences, etc.)

Carhartt will also collect from you answers or feedback to any surveys, questionnaires, product reviews, comments, likes, or other similar activity that you choose to share as you engage with the Carhartt Crew program.

From time-to-time we may ask you to update your information. We may supplement this information with data from other sources and our partners. The information we collect can viewed by you in the Your Data section.

You will only be asked about your personally identifiable information in the private and secure areas of our website. Please do not volunteer personally identifiable information in areas viewable by others like discussions and comments. We will never ask you to share highly sensitive information such as passwords, social security numbers, credit cards, bank accounts, and financial information.

Web Browser and Device Information

We collect information about the devices you use to access our website and mobile app. The purpose of this information is to authenticate users, comply with applicable regional regulations, understand and improve the quality of the user experience, and general website usage metrics with our users.

This information may include the following:

• Connection information such as the name of your internet service provide (ISP), mobile operator, phone number, and IP address
• Browser/device information such as browser, language, time zone, operating system, hardware version, device identifiers, and device settings
• Device locations such as specific geographic locations, such as through GPS, Bluetooth, or WiFi signals

Cookies & Other Storage Technologies

Cookies are small pieces of text used to store information on web browsers. Cookies are used to store and receive identifiers and other information on computers, phones, and other devices. Other technologies, including data we store on your web browser or device, identifiers associated with your device, and other software, are used for similar purposes. In this policy, we refer to all of these technologies as “cookies.” We use cookies to manage user sessions. We do not link the information we store in cookies to any personally identifiable information.

Information from third-party partners.

We exchange information about you and your activities on-and-off this website from integrations and third-party partners, such as information about your experiences or interactions on this website and with partners. The data exchanged with partners is pseudonymized. This means we do not share data about you thats classified as sensitive personally identifiable information that specifically identifies you, such as your full name and address.
 

How do we use the data we collect?

Our website is designed to give you a platform to share your experiences and opinions. The information you share with us helps us understand our audience and make better decisions about our company based on information you provide.

We may use your email or phone number to reach out to you in order to engage with you for surveys, solicit feedback, or other similar information.

We may include information you share in company internal reports and presentations without permission, including suggestions, responses, and uploaded media created and shared by you in company internal reports and presentations. The purpose of this is to highlight your experiences and opinions to our broader team and to help inform our company decision making.

If your data is shared internally, it will be anonymized or pseudonymized in order to mask your identity wherever and whenever possible. Carhartt does not sell or share identifiable information with any partners or other third parties.

Your data may also be shared with vendors and other service providers in the process of their providing services to Carhartt. In the event that this occurs Carhartt will have established contractual terms which ensure that your data cannot be used for any purpose other than supporting Carhartt, and that these third parties cannot take or use your data for their own purposes.
Your personally identifiable information is protected. We practice pseudonymization so that your identity is masked whenever and wherever possible. We do not share information that can identify you with partners or third-parties.

How do you keep my data secure?

Carhartt takes the security of your information very seriously. We maintain strong security controls over all of our systems and data and ensure all data is encrypted when at rest. Our servers are protected by high-end firewall systems. We secure data with sophisticated controls and access restrictions. All data is encrypted at rest for maximum security.

What’s your data retention policy?

Typically, we maintain data for as long as it remains relevant to the stated purpose of this website, i.e. understanding our audience and informing company decision making. We erase your personally identifiable information when it’s no longer pertinent to this purpose, or when instructed by you through contacting us.

Where can I learn more?
The full detail of our policies is available in our Privacy Policy. The purpose of this page is to highlight specific details from that policy. If you have additional questions you may contact us.

Your Rights
Depending on your jurisdiction of residence, you may have certain rights related to your personal information, which may include the following:

• The right to confirm that we are processing your personal information and request access to personal information we maintain about you;
• The right to request correction of inaccurate personal information we hold about you;
• The right to request erasure (deletion) of your information;
• The right to request that the processing of your information is restricted or to object to such processing;
• The right to opt out of the sale of your personal information or its use for targeted advertising (in some jurisdictions);
• The right to request that we send you the information that you have provided to us in a structured, commonly used and machine-readable format and to request that we transmit such information to another data controller; and

If we have obtained your consent for the processing of your personal information, the right to withdraw such consent at any time.
You may also lodge a complaint relating to our processing of your personal information with the supervisory authority in your jurisdiction.

These actions can be performed by contacting us:  Contact Carhartt

Links to Third-Party Services and Features

For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy and security practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy policies of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by Carhartt, we are not responsible for these third parties’ information practices.

Children’s Privacy
Our Site and other services are meant for a general adult audience and is not directed to children under 17. If you are a parent or legal guardian and think your child has given us their information, you can contact us through any of the methods listed in the How to Contact Us section of this Privacy Notice to request we delete it.